# Guide 8 · Team and access: invite, choose roles, assign creators
> Who sees what in your agency? You invite each person by e-mail, give them a role, assign their creators, and keep a record of what they do.
URL : https://docs.mymik.fr/en/guides/equipe-et-acces
The screens are the real MYMIK screens on the web, with a fictional agency (“Agence Lumière”), fictional creators (including **Emma**) and fans with made-up nicknames: no real data. The **numbered black dot** and the **purple outline** show where to click or look; the same number is used in the text.
The MYMIK interface is not translated yet: the screens stay in **French**. For each step, the text gives the exact French label shown on screen, followed by its English meaning.
1. In **Agence › Employés** (“Agency › Employees”), click **Inviter un membre** (“Invite a member”): e-mail, nickname, creators, role.
2. To change a chatter’s creators later: **Actions › Gérer les modèles assignés** (“Manage assigned models”).
3. To set rights page by page: **Agence › Accès et rôles** (“Access and roles”).
4. To check: **Agence › Activité** (“Activity”), and « Se connecter en tant que » (“Sign in as”) to see what a member sees.
## 0. Before you start [#0-before-you-start]
What to know in one minute.
- The **owner** (founder), **HR** and **managers** see **Employés**. **Accès et rôles** and **Activité** are reserved for the owner and HR.
- Everyone manages only the roles **below their own**: the owner adds HR, managers, external managers and chatters; HR adds managers, external managers and chatters; managers add external managers and chatters.
- **Propriétaire** (owner): all rights. **RH** (HR): full HR management. **Manager**: creator management.
- **Manager Ext.** (external manager): creator access (external). **Chatter**: limited access, only to the creators assigned to them.
Never share an account between colleagues: **Activité** says “who did what, when, on which fan”, and an e-mail invitation is simpler and safer than a shared password.
## 1. Add a member [#1-add-a-member]
An e-mail invitation, or an account created directly.
### 1. Open Agence › Employés [#1-open-agence--employés]
In the left menu, open **Agence**, then **Employés** ❶. The list shows each member’s **role** ❷ and **permissions** ❸ (for a chatter: the creators assigned to them).
### 2. Click « Inviter un membre » [#2-click--inviter-un-membre-]
Under the list, the **Invitations en attente** (“Pending invitations”) area ❶ keeps track of the invitations sent: « expire dans N j » (expires in N days), « lien expiré » (link expired), **Renvoyer** (send again), or cancel (the link stops working). Click **Inviter un membre** ❷.
### 3. Fill in the e-mail, the nickname and the creators [#3-fill-in-the-e-mail-the-nickname-and-the-creators]
Enter the person’s **e-mail** ❶ and **nickname** (« Pseudo ») ❷: it is the name the team sees in the chat, and also their sign-in name (letters, digits, “_”, “.” or “-”). Then tick the **creators concerned** (« Créatrices concernées ») ❸: a chatter sees only those, a manager sees them all.
### 4. Choose the role, then « Envoyer l’invitation » [#4-choose-the-role-then--envoyer-linvitation-]
Choose the **role** ❶: RH, Manager, Manager Ext. or Chatter (depending on yours). The « Ce que « … » ouvre » (“What « … » opens”) box ❷ lists, before sending, the pages this role can open. Then click **Envoyer l’invitation** (“Send the invitation”) ❸: the person receives an e-mail link to set up their access.
### 5. Or create the account yourself: « Ajouter un Employé » [#5-or-create-the-account-yourself--ajouter-un-employé-]
At the top of the list, **Ajouter un Employé** (“Add an employee”) asks for the **first name** ❶, the last name, the role, the **e-mail** ❷ and a **password** ❸ of at least 12 characters. Give them this e-mail and password: that is how they sign in. An e-mail already in use is refused. Prefer the invitation, which avoids passing on a password.
## 2. Assign creators and act for a member [#2-assign-creators-and-act-for-a-member]
The « Actions » menu on each row.
### 1. Open the « Actions » menu of a row [#1-open-the--actions--menu-of-a-row]
Click the three dots on the member’s row. The menu offers only what you may do to them: **Modifier l’utilisateur** (edit), **Modifier le mot de passe** (change password), **Gérer les modèles assignés** (manage assigned models) ❶ (chatter or external manager only), **Se connecter en tant que** (sign in as) ❷, **Supprimer l’utilisateur** (delete). A missing action is not allowed for your role.
### 2. Tick the chatter’s creators [#2-tick-the-chatters-creators]
In **Modèles assignés** (“Assigned models”) ❶, each box is **saved as you click**; **Confirmer** only closes the window. **Retirer tous** (“Remove all”) removes only the creators of the space shown (MYM, Telegram or Uncove): switch space for the others.
### 3. « Se connecter en tant que »: see what a member sees [#3--se-connecter-en-tant-que--see-what-a-member-sees]
From **Actions › Se connecter en tant que**, the window ❶ warns you: you act as this account for **30 minutes**, except for the password, accounts, roles and permissions; the sign-in and your actions are recorded in the **Journal d’activité** (activity log). Click **Se connecter** (“Sign in”). By default only the owner has this entry, and only towards a lower-ranked account.
### 4. The banner at the top, then « Revenir à mon compte » [#4-the-banner-at-the-top-then--revenir-à-mon-compte-]
During the session, a banner ❶ shows « Vous êtes connecté en tant que … » (“You are signed in as …”) and the time left. You see exactly that member’s menus and creators. Click **Revenir à mon compte** (“Back to my account”) ❷ as soon as you are done.
## 3. Set rights and follow activity [#3-set-rights-and-follow-activity]
For the owner and HR.
### 1. Agence › Accès et rôles: modules and matrix [#1-agence--accès-et-rôles-modules-and-matrix]
At the top, **Fonctionnalités** (“Features”) ❷: a module switched off disappears for the whole agency, whatever the role. Below, the **permissions matrix** sets, page by page and role by role, who can open what. **Créer un rôle** (“Create a role”) ❶ opens the next step.
### 2. Create a custom role [#2-create-a-custom-role]
Give a name (40 characters at most), a column colour and a **base role** ❶: the new role keeps its place in the hierarchy and is offered when adding someone only if you can already assign that base role. The boxes are then set in the matrix.
### 3. Agence › Activité: who did what [#3-agence--activité-who-did-what]
The page ❶ lists each member’s actions: messages sent, screens opened, PPVs offered, sign-ins. Filter by period, creator, **collaborateur** (collaborator) ❷ or action type. By default the period covers the last few days.
## 4. Troubleshooting [#4-troubleshooting]
Symptom shown → cause → what to do. Quoted messages are those of the screen.
| What you see | Cause | What to do |
|---|---|---|
| No « Employés » entry in the menu | Your role is chatter or external manager. | Ask the owner or HR. |
| The role you want is not offered in the invitation | You manage only roles below your own. | Ask someone of a higher rank to invite them. |
| No « Invitations en attente » block | Invitations are not shown for your agency. | Create the account with « Ajouter un Employé », or write to us. |
| « e-mail non parti » (e-mail not sent) on an invitation | The invitation exists but the message could not be sent. | Click « Renvoyer ». If it keeps happening, write to us. |
| « lien expiré » (link expired) | The person did not open the link in time. | Click « Renvoyer ». |
| « Gérer les modèles assignés » missing | This action targets only a chatter or an external manager, and only for an owner, HR or a manager. | Check the member’s role and yours. |
| « Se connecter en tant que » missing | By default only the owner has it; the target account must also be of a lower role. | The owner can open it to other roles in « Accès et rôles ». |
| A member does not see a creator | The creator is not ticked in « Modèles assignés » (or the space shown is not the right one). | Tick it, or switch space (MYM, Telegram, Uncove). |
Write to us in private at @MymikAppBot with your agency, the creator and the exact text displayed. *The MYMIK team*
*MYMIK guide no. 8, version of 10/11/2026.*